At JHS we love feedback. Let us know what you think by completing the form below. If you need this form in a format that you can understand contact us and one of our friendly staff will be happy to help.
At JHS we love feedback. Let us know what you think by completing the form below. If you need this form in a format that you can understand contact us and one of our friendly staff will be happy to help.
Feedback, compliments and complaints can also be lodged:
• directly with a staff member, either verbally or by submitting this form;
• by email to info@jhs.org.au;
• by phone on 1300 000 164;
• in writing to: Director at Level 1 218-222 Caroline Springs Blvd, Caroline Springs 3023
If you feel a complaint has not been sufficiently or appropriately addressed, you can seek further support from Journey Health Solutions Director, or alternatively through any of the following agencies:
National Disability Insurance Agency (NDIS Participants)
Email: feedback@ndis.gov.au
Phone: 1800 800 110
Victorian Department of Health and Human Services
Email : complaints.reception@dhhs.vic.gov.au
Phone: 1300 884 706
Victorian Disability Services Commission
Email: complaints@odsc.vic.gov.au
Phone: 1800 677 342 (TTY 1300 726 563)
Online: www.odsc.vic.gov.au
Skype: call or email to make an appointment first
Australian Human Rights Commission
Phone: 1300 656 419
Online: humanrights.gov.au
Commission for Children and Young People Victoria
Email: childsafe@ccyp.vic.gov.au
Phone: 1300 78 29 78
Office of the Commissioner for Privacy and Data Protection
Phone: 1300 666 444
Online: www.cpdp.vic.gov.au
Victorian Ombudsman
Phone: (03) 9613 6222 or (rural callers) 1800 806 314
Online: www.ombudsman.vic.gov.au
Office of the Public Advocate
Phone: 1300 309 337, (03) 9603 9500 or TTY: (03) 9603 9259
Online: www.publicadvocate.vic.gov.au/opa-feedback-and-complaints
Independent Broad-based Anti-Corruption Commission
Phone: 1300 735 135
Online: www.ibac.vic.gov.au