At JHS we love feedback. Let us know what you think by completing the form below. If you need this form in a format that you can understand contact us and one of our friendly staff will be happy to help.
Feedback
Feedback, compliments and complaints can also be lodged:
• directly with a staff member, either verbally or by submitting this form;
• by email to info@jhs.org.au;
• by phone on 1300 000 164;
• in writing to: Director at Level 1, 42 Maribyrnong Road, Moonee Ponds, Victoria, 3039
If you feel a complaint has not been sufficiently or appropriately addressed, you can seek further support from Journey Health Solutions Director, or alternatively through any of the following agencies:
National Disability Insurance Agency (NDIS Participants)
Email: feedback@ndis.gov.au
Phone: 1800 800 110
Victorian Department of Health and Human Services
Email : complaints.reception@dhhs.vic.gov.au
Phone: 1300 884 706
Victorian Disability Services Commission
Email: complaints@odsc.vic.gov.au
Phone: 1800 677 342 (TTY 1300 726 563)
Online: www.odsc.vic.gov.au
Skype: call or email to make an appointment first
Australian Human Rights Commission
Phone: 1300 656 419
Online: humanrights.gov.au
Commission for Children and Young People Victoria
Email: childsafe@ccyp.vic.gov.au
Phone: 1300 78 29 78
Office of the Commissioner for Privacy and Data Protection
Phone: 1300 666 444
Online: www.cpdp.vic.gov.au
Victorian Ombudsman
Phone: (03) 9613 6222 or (rural callers) 1800 806 314
Online: www.ombudsman.vic.gov.au
Office of the Public Advocate
Phone: 1300 309 337, (03) 9603 9500 or TTY: (03) 9603 9259
Online: www.publicadvocate.vic.gov.au/opa-feedback-and-complaints
Independent Broad-based Anti-Corruption Commission
Phone: 1300 735 135
Online: www.ibac.vic.gov.au